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4 Jobs in Sector 18, Delhi-Ncr

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0.0 - 31.0 years

0 - 0 Lacs

Sector 18, Delhi-NCR

Remote

Apna logo

A Telecaller job primarily involves engaging with potential and existing customers via phone to generate leads, promote products/services, and provide customer support. They handle both inbound and outbound calls, offering information, answering inquiries, and addressing concerns to achieve sales targets or build customer satisfaction, depending on the company's goals. Key Responsibilities: Making outbound calls: Contacting potential customers to promote products or services, explain features, and generate interest. Handling inbound calls: Answering customer inquiries, complaints, and concerns. Lead generation: Identifying and qualifying potential customers through phone calls. Sales: Persuading customers to make purchases or schedule appointments. Customer service: Providing support, resolving issues, and ensuring customer satisfaction. Record keeping: Maintaining accurate records of customer interactions in a CRM system. Following communication scripts: Adhering to specific scripts and guidelines to ensure professionalism and consistency. Meeting sales targets: Contributing to individual and team performance by achieving sales goals. Building rapport: Establishing positive relationships with customers to ensure a positive experience. Skills and Qualifications: Strong verbal communication skills: Ability to clearly and persuasively communicate with customers. Interpersonal skills: Building rapport and establishing positive relationships with customers. Listening skills: Actively listening to customer needs and concerns. Customer handling skills: Handling different customer personalities and situations effectively. Sales experience: While not always required, experience in sales or customer service is an advantage. Basic computer skills: Ability to use CRM software and other tools. Ability to handle pressure: Maintaining composure and productivity under pressure.

Posted 1 week ago

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1.0 - 31.0 years

0 - 0 Lacs

Sector 18, Delhi-NCR

Remote

Apna logo

COMPANY NAME-vaani infosystems pvt ltd PROFILE-customer support executive(merchant onbording) process Name-Pay U Experience -01 to 2+yr CTC-24 k to 28 k (in-hand) LOCATION-gurgaon sector 18,phase-4, udyog vihar,haryana QUALIFICATION-12th to pursuing graduation LANGUAGE-good English NOTE-we need good communication & immediate joiner. make outbond calls to merchants for their account activation kyc for onbording conducting customer satisfaction surveys to understand what areas of the company's services need improvements handling outbond calls of merchants for their kyc & payment related issues communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics and helping their team to develop new skills interacting with customers to ensure they have a desirable and shareable experience

Posted 2 weeks ago

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1.0 - 31.0 years

0 - 0 Lacs

Sector 18, Delhi-NCR

Remote

Apna logo

Key Responsibilities: • Administrative Management: Handling general office administration tasks • Communication and Follow-ups: Proactively following up on calls and emails with clients, partners, and internal stakeholders. Maintaining and updating contact lists and databases. • Managing and executing WhatsApp Business marketing campaigns. Actively managing and growing the company's LinkedIn page, including content creation and engagement strategies. Coordinating with the outsourced Digital Marketing team as needed and ensuring brand consistency across all platforms. • Software Proficiency: Proficiently using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various administrative and reporting tasks. Skills and Qualifications: • Must be a Management Graduate. • Good verbal and written communication skills. Experience: • At least 1 year of relevant experience. Salary: • Monthly salary: INR 18,000 – 22,000 Work Hours: • 9:00 AM to 6:00 PM, 6 days a week.

Posted 1 month ago

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5.0 - 31.0 years

0 - 0 Lacs

Sector 18, Delhi-NCR

Remote

Apna logo

Candidates should be able to handle individual with all statutory compliance in account, gst, TDS , e invoice etc

Posted 7 months ago

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